Frequently Asked Questions
Everything you need to know about your Estrid experience, from shipping to smooth skin.
How does the Estrid subscription work?
It's simple and flexible. You start with a Starter Kit, and then we deliver high-quality replacement blades directly to your door based on how often you shave. You can pause, skip, or cancel your subscription at any time through your account settings.
Are your products vegan and cruelty-free?
Absolutely. All Estrid products, including our soothing lubricating strips and body care range, are 100% vegan and never tested on animals. We believe beauty should be kind.
How long does shipping take and what are the costs?
We offer free climate-compensated shipping on all subscription orders. Delivery typically takes 3-7 business days depending on your location. You will receive a tracking link as soon as your package leaves our warehouse.
How often should I change my razor blades?
For the most hygienic and closest shave, we recommend changing your blade every 5-7 uses. This helps prevent irritation and ensures the lubricating strip is performing at its best.
What is your return policy?
We want you to love your Estrid products. If you are not satisfied, you can return unused items in their original packaging within 30 days of delivery. Please contact our support team to initiate a return.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options like Klarna, depending on your shipping country.